Last Updated: 01-June-2024
Overview
Huchmell Global Ltd. (referred to as “we,” “us,” or “our”) is committed to protecting the privacy and security of our customers’ and partners’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website huchmell.com or engage in our business-to-business (B2B) wholesale activities. This policy applies to all customers and distributors in Canada, the US, and internationally.
1. Information We Collect
1.1. Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account on our website
- Place an order for our products
- Request a quote or sample
- Subscribe to our newsletters or marketing materials
- Contact our customer service team
This personal information may include your name, email address, phone number, company name, billing and shipping addresses, and payment information.
1.2. Non-Personal Information
We may also collect non-personal information about you automatically when you visit our website, such as your IP address, browser type, operating system, and browsing behavior.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Providing customer support
- Communicating with you about your orders, quotes, and account
- Sending you marketing and promotional materials (if you have opted in)
- Improving our website and services
- Complying with legal and regulatory requirements
3. Disclosure of Your Information
We may share your information with third parties in the following circumstances:
- With service providers who perform services on our behalf (e.g., payment processors, shipping companies)
- To comply with legal obligations, such as responding to a subpoena or court order
- To protect our rights, property, or safety, or that of our customers or others
- In connection with a merger, sale, or acquisition of all or part of our business
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence, including Canada and the United States. These countries may have different data protection laws than your country. By using our services, you consent to the transfer of your information to these countries.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and obtain a copy of your personal information
- The right to correct or update your personal information
- The right to request the deletion of your personal information
- The right to restrict or object to the processing of your personal information
- The right to withdraw your consent at any time (where we rely on your consent to process your information)
To exercise these rights, please contact us using the contact information provided below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities on our website. You can manage your cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the “Last Updated” date at the top of this policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Huchmell Global Ltd.
Address: 6815 8th Street 2nd Floor, Suite 290 T2T 7H7 Calgary, Alberta
Email: info@huchmell.com
Phone:+1 825-488-3685
Thank you for trusting Huchmell Global Ltd. with your personal information. We are committed to safeguarding your privacy and providing you with the best possible service.