Overview
Welcome to Huchmell Global Ltd. (“we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website, huchmell.com, and our B2B wholesale services. By accessing or using our website and services, you agree to comply with and be bound by these Terms. Please do not use our website or services if you disagree with these Terms.
1. Eligibility
By using our website and services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into binding contracts.
2. Account Registration
To access certain features of our website and services, you may be required to register an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
3. Orders and Payments
3.1. Placing Orders
When you place an order for our products, you agree to provide accurate and complete information. All orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order at any time for any reason.
3.2. Pricing
All prices are in Canadian dollars (CAD) unless otherwise specified. We reserve the right to change prices at any time without prior notice. Prices do not include taxes, shipping, or handling charges, which will be added to your order total.
3.3. Payment Terms
Payment terms are specified at the time of order. We accept various payment methods, including credit cards, bank transfers, and other methods as indicated on our website. Payments must be made in accordance with the agreed terms.
4. Shipping and Delivery
4.1. Shipping
We ship products to addresses in Canada, the US, and internationally. Shipping costs and delivery times will vary based on the destination and shipping method selected. We are not responsible for any delays or damages that occur during shipping.
4.2. Delivery
You are responsible for providing accurate delivery information. Any additional costs incurred due to incorrect or incomplete delivery information will be your responsibility. Risk of loss and title for products pass to you upon our delivery to the carrier.
5. Returns and Refunds
5.1. Returns
We accept returns of defective or damaged products within 30 days of delivery. To initiate a return, please contact our customer service team with your order details and a description of the issue.
5.2. Refunds
Refunds will be issued for returned products in their original condition, minus any applicable restocking fees. Refunds will be processed using the original payment method within 10 business days of receiving the returned products.
6. Intellectual Property
Copyright, trademark, and other intellectual property laws protect all of the content on our website, including the text, graphics, logos, images, and software, which belongs to Huchmell Global Ltd. or its licensors. You may not use, reproduce, modify, or distribute any content from our website without our prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Huchmell Global Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use our website or services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our website; or (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party.
8. Indemnification
You agree to indemnify, defend, and hold harmless Huchmell Global Ltd., its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our website or services, or your violation of these Terms.
9. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or your use of our website or services shall be resolved through binding arbitration in Calgary, Alberta, Canada, in accordance with the rules of the Canadian Arbitration Association.
10. Changes to These Terms
We have the right to make changes to these Terms at our discretion.